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COMMON QUESTIONS

What is the cost?

Fees per 50-min session are:

Initial - $270

Subsequent - $250

For NDIS funding, please refer to the latest NDIS price guide for line item 15_054_0128_1_3.

How long / frequent ?

Weekly therapy best meets the needs of most people and most clients come weekly.  However, many may choose to come fortnightly.

The suggested length of treatment varies widely depending on the severity of the presenting concern, how deep rooted is it and whether it is limited in scope.  As a result, therapy duration ranges from a few months to a year or more. 

How much is rebate?

Medicare rebate is around $137 per 50min session with a clinical psychologist.  A Mental Health Care Plan from you GP helps you access 10 subsidised Medicare rebate every calendar year. However, you can access service without a referral or rebate.

For private health insurance rebate, check with your provider for more info. 

What is your clientele?

The majority of our clients are adults, mostly working professionals, and adolescents. We see children on a case-by-case basis .

 

As a therapy service, we do not provide any report or input for medical/legal purposes. We also do not provide couple or family therapy.

Appointment policy

Time and resources reserved for each session can not be re-allocated to waitlisted clients at short notice, this is why no show and cancellation on the day incurs a late fee of 80% the usual consultation fee.

Otherwise, cancellation within 48 hours from the appointment time incurs a smaller late fee of 50% the usual consultation fee.

For NDIS funding, cancellation within 48 hours will be charged as a full NDIS session fee based on the latest NDIS Guidelines.

Is Telehealth effective?

Yes. Several peer-reviewed studies demonstrated that video consultation or Telehealth is as effective as in-person treatment.

Face to face appointments are also available near the Strathmore train station, you can choose between Telehealth and face to face clinics on the booking page to check for availabilities. 

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